Requests may be made for bad pages that are printed due to toner
problems, printer jams, etc. Print Credit Requests must be turned in
the same day the document printed.
If the lab is staffed, the user must turn in the damaged pages to the Lab
Assistant handing out printouts.
If the lab is not staffed, the user must turn in the damaged pages to the
Lab Assistant handing out printouts in the Library Learning Commons.
The request will be reviewed within three business days (Monday
through Friday). If it is determined that a credit is owed, then it will be
applied to your UNO printing account, enabling the printing of an
equivalent number of pages at no charge.
The decision regarding your request for credit will be emailed to your
UNO account. There are no refunds for Library Guest accounts.